Securely access computers outside the firewall Share screens, chat, transfer files and initiate MRC, RDP or VNC sessions. Remote support software for Windows®, Mac OS® X and Linux® computers. Remotely control desktops, laptops & servers Wherever your end-users are located, you can remotely access their systems with the built-in DameWare Mini Remote Control software, and use the system tools on the DameWare Remote Support console to provide faster remote assistance. I’ll be dropping DRE entirely and moving to solution that isn’t terrible as soon as my contract is up.Free Download DameWare Remote Support 12.3.0.12 | 174 MbĭameWare Remote Support (DRS) is an affordable and easy-to-use systems administration and remote IT support tool that allows you to simplify and accelerate customer support. Just take this garbage off the store, it’s embarrassing. Make the Mac app universal instead (not that it is tons better, but at least functional). If you don’t want to devote some resources to making it, don’t. Look: there’s no requirement to have an iOS app. Scrolling with the trackpad or mouse on the iPad doesn’t work - you have to try to click on the itty-bitty scroll bars on the tiny remote view to scroll a window.īonus: Randomly locks up and won’t let you quit a session so you have to force-quit the app.Įverything about the UI/UX screams “we don’t care about this product and would prefer you don’t use it”. Giant top and bottom borders on the remote control screen make the Remote Desktop tiny. Working on VPN, it sometimes drops the connection every 10 seconds. Drops connections like that’s its job - even when the computer is in the same building, on the same network. Like, they paid some 6th graders to write it. Given what SolarWinds charges for the DRE product, this app is hilariously terrible.
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